Careers

Thank you for your interest in a career at Burbank City Federal Credit Union.

Overview of Employee Benefits

Burbank City Federal Union has an adaptable benefits program that helps you design benefits according to your individual needs. We offer a Section 125 Flexible Benefits Plan that includes a Dependent Care Reimbursement Account and a medical spending account.

Benefits

Picture of woman wearing glasses and smiling



Medical, Dental and Vision Plans

  • HMO/PPO Medical plan options
  • MetLife PPO
  • Dental and VSP Vision

Life Insurance and
Long-Term Disability Insurance
Provided at no cost to all eligible employees.

Retirement
We believe in helping employees invest in their retirement and we offer a 401 (k) plan after one year of service.

Paid Time Off

Educational Reimbursement

Bonus for reaching Anniversary Dates

Current Openings

Build a career in an industry that makes a difference in people's lives!

To all eligible employees, we offer a highly competitive and comprehensive benefits program, which includes credit union membership.

We have the following opportunities available.

Call Center Representative

    Some of the responsibilities for this position are:

  • Greet members and guests on the phone in a courteous and professional manner.
  • Answers telephone/secure mail inquiries from members regarding loan and deposit services, credit, debit and ATM cards, account information, transfer requests, withdrawals, stop payments, check supplies, or any other member request concerning products and services of the credit union.
  • Responds to the members’ inquiries regarding the operation of accounts, access to services, account usage charges, interest rates on savings and loan products, resolving account discrepancies, and assisting members to make the most effective use of services offered by the credit union.          

   Requirements

  • Associates Degree in Business Administration or equivalent preferred but not required.
  • Two years financial institution experience, preferably in IRA’s, new accounts and loan processing.
  • Or equivalent combination of education and experience

    

 Teller

    Some of the responsibilities for this position are:

  • Excellent member service skills
  • Processing member account transactions, such as withdrawals, deposits, loan payments, account transfers, cashier check purchases and Visa cash advances
  • Maintain adequate cash supply within limits; balance cash drawer daily.
  • Cross-sell products and services; identify and recommend appropriate services that best meet members’ needs and result in quality sales.
  • Answer member inquiries while complying with disclosure requirements, regulations, and privacy policies.

    Requirements

  • Minimum of one year teller experience in a Financial Institution or equivalent cash handling and customer service experience

All positions require a Pre-Employment Screening. Below are the areas included in our process after an offer is extended; before start date.

Pre-Employment Screening

  • Education Verification
  • Past Employment Verifications
  • Accuracy of dates of employment
  • Accuracy of salary listed
  • Accuracy of title and duties listed
  • Social Security Number Verification
  • Social matches name on application
  • DMV Check
  • NMLS Verification (Mortgage/Consumer Loan Originators)

For positions requiring local travel

  • Credit Check
  • Criminal Background Check
  • Reference Check
  • Bondability Verification


Contact Information

If you are interested in applying for  any of the opportunities posted, send your cover letter & resume via email to HR@BurbankCity.org, or mail to: BCFCU, Attention: Human Resources, 1800 W. Magnolia Blvd., Burbank, CA 91506.

Burbank City Federal Credit Union is an Equal Opportunity Employer.